Tristram

Due to the huge number of bookings we need to sort through we can only accept bookings online presently. Click the Book Now button where you can check availability, choose a pitch, book online, pay an outstanding invoice or view our site plans and tariffs.

July 4th Opening Update

Following the news from the government we will be re-opening both our sites from the 4th July.

We have decided that we won’t be taking any tents or trailer tents this year. Anyone with a tent booking will be contacted shortly.

No pup tents or tents in lieu of an awning will be allowed this year

Only Self Contained (indoor toilet and shower – No toilet tents or outdoor solar showers) caravans and motorhomes will be able to book, as to start with our toilet and shower blocks will remain closed. Our aim to re-open them with reduced opening hours from the 18th July. They will then be open between 7am to 10am and again from 5pm to 8pm although we would recommend you use your own facilities as much as possible to try to prevent the potential spread of Covid-19

A maximum of 6 people (from the same family) may stay on any 1 pitch, and we remind you that all cars will be parked off site this season. The 1st car is included in the price, any additional vehicles will be charged as usual.

Our chemical toilet disposal point and all our drinking water taps will be in use to enable people to be self-contained in caravans and motorhomes.

Please Note – We will only be accepting people with bookings, if you don’t book in advance you won’t be able to stay this year.

Balance Payments

Now we have confirmation we can re-open from the 4th July, we would kindly ask anyone with a booking in a caravan or motorhome to settle their balance online prior to arriving in order to assist with social distancing.

Social Distancing
In preparation for social distancing we have reviewed the layout of the site and have reduced our capacity  to allow for a 1+ meter socially distant “dead zone” in-between pitches. This will be roped off and must NOT be used by campers, so we ask you not to store surfboards etc. in these spaces which will help keep each family separate from their neighbours. These socially distant areas are fixed, and where families may have multiple pitches booked, the 1+ meter rule must still be kept.
Cars
To help with the social distancing we will be making it mandatory for all cars to be parked off site in the car park after unloading There will be no charge for the 1st Car, and additional cars will be charged as normal. There will be no exceptions. If this doesn’t suit your needs for this year we are happy to transfer your booking to next year so you don’t lose your pitch. (See below)
It will be down to each individual family to ensure they stick to social distancing rules wherever possible
Because of the reduction in pitches due to the social distancing measures, we will unfortunately being having to cancel some bookings for July & August in the next few weeks. We will prioritise the bookings to try to ensure those of you who booked before you went home last summer will still be able to come.
Transfer to 2021
Therefore if anyone was thinking of not coming this summer due to Coronavirus because they’ve been told to shield at home or are in the high risk category, or are indeed concerned about the virus in any way we’d appreciate if you could let us know sooner rather than later, as this will help greatly in re-allocating the bookings and ensuring we can accommodate as many of you that still wish to come as we can. Please do this via email info@tristramcampsite.co.uk
We are more than happy to transfer your booking forward to the same time next year so you don’t lose your favourite pitch or any money you may have paid. If you would like to do this please email us with your booking reference.
Facilities
we have taken the decision to not open any of our toilet & shower facilities for at least the first two weeks  from the 4th July. We will review this decision on a weekly basis and taking into account any future government advice regarding opening of communal facilities.
Therefore we will only be able to accept those of you who have booked to stay with us during this two week period that are self-contained and have their own toilet and wash facilities on board. Sadly this means not being able to accept anyone camping in tents this season.
Checking In
We would ask that when arriving and coming to reception to check in that only 1 person, preferably the named person, who made the booking, comes in with the required information. Please do don’t bring the whole family in to reception; as much as we’d love to see you all we don’t have the space to keep people socially distant.
We would ask that any payments are made on a credit or debit card whenever possible and to use the contactless option if possible ( Card payments can be up to £45, but Apple Pay has no limit) We will have hand sanitiser for you to use and will wipe down our chip & pin terminal after each use.
Pitches
We would remind people that this year more than ever, not to over crowd their pitch and to ensure only 1 unit per pitch. You will not be permitted to have any visitors or to add any extra people on to your booking this year in order to keep the number of people onsite down to a manageable level and not put a strain on the facilities. You must ensure that you don’t walk across or through someone else’s pitch.
Surf Hire
Please note that we won’t be operating our usual wetsuit and surf board hire this summer as we felt this was too greater risk to have people sharing wetsuits and equipment. If you need any surf equipment you’re sure to get a great deal down in the new Anns Cottage Surf Centre in Polzeath, or alternatively you can order online before your holiday at www.annscottage.com
We will provide a further update once the government have announced the date campsites are permitted to open. In the meantime we hope you are all keeping safe and well and hopefully see many of you in the summer. To those unable to come, we will look forward to welcoming you back in 2021.

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