Covid-19

16th October 2020 – Please not will not be accepting bookings from anyone who lives is a Tier 3 zone as defined  by the government.

We have decided that we won’t be taking any tents or Trailer tents this year however. Anyone with a tent booking will be contacted shortly.

No Pup Tents or Tents in lieu of an awning will be accepted this year

Only Self Contained (indoor toilet & Shower) caravans and motorhomes will be able to book. Our toilet and shower facilities will only be open between the hours of 7.30am to 10.30am and again from 5pm to 7.30pm, and we would advise that everyone uses their own onboard facilities as much as possible to help prevent the potential spread of Covid-19.  No Toilet Tents or Solar outdoor showers are permitted.

A maximum of 6 people (from the same family) may stay on any 1 pitch, and we remind you that all cars will be parked off site this season

Our chemical toilet disposal point and all our drinking water taps will be in use to enable people to be self-contained in caravans and motorhomes.

PLEASE NOTE – WE WILL ONLY BE ACCEPTING PEOPLE WITH BOOKINGS, IF YOU DON’T BOOK IN ADVANCE YOU WON’T BE ABLE TO STAY THIS YEAR.

SOCIAL DISTANCING
IN PREPARATION FOR SOCIAL DISTANCING WE HAVE REVIEWED THE LAYOUT OF THE SITE AND HAVE REDUCED OUR CAPACITY  TO ALLOW FOR A 1+ METER SOCIALLY DISTANT “DEAD ZONE” IN-BETWEEN PITCHES. THIS WILL BE ROPED OFF AND MUST NOT BE USED BY CAMPERS, SO WE ASK YOU NOT TO STORE SURFBOARDS ETC. IN THESE SPACES WHICH WILL HELP KEEP EACH FAMILY SEPARATE FROM THEIR NEIGHBOURS. THESE SOCIALLY DISTANT AREAS ARE FIXED, AND WHERE FAMILIES MAY HAVE MULTIPLE PITCHES BOOKED, THE 1+ METER RULE MUST STILL BE KEPT.
CARS
TO HELP WITH THE SOCIAL DISTANCING WE WILL BE MAKING IT MANDATORY FOR ALL CARS TO BE PARKED OFF SITE IN THE CAR PARK AFTER UNLOADING THERE WILL BE NO CHARGE FOR THE 1ST CAR, AND ADDITIONAL CARS WILL BE CHARGED AS NORMAL. THERE WILL BE NO EXCEPTIONS. IF THIS DOESN’T SUIT YOUR NEEDS FOR THIS YEAR WE ARE HAPPY TO TRANSFER YOUR BOOKING TO NEXT YEAR SO YOU DON’T LOSE YOUR PITCH. (SEE BELOW)
IT WILL BE DOWN TO EACH INDIVIDUAL FAMILY TO ENSURE THEY STICK TO SOCIAL DISTANCING RULES WHEREVER POSSIBLE
BECAUSE OF THE REDUCTION IN PITCHES DUE TO THE SOCIAL DISTANCING MEASURES, WE WILL UNFORTUNATELY BEING HAVING TO CANCEL SOME BOOKINGS FOR JULY & AUGUST IN THE NEXT FEW WEEKS. WE WILL PRIORITISE THE BOOKINGS TO TRY TO ENSURE THOSE OF YOU WHO BOOKED BEFORE YOU WENT HOME LAST SUMMER WILL STILL BE ABLE TO COME.

FACILITIES

Our toilet and shower facilities will only be open between the hours of 7.30am to 10.30am and again from 5pm to 7.30pm, and we would advise that everyone uses their own onboard facilities as much as possible to help prevent the potential spread of Covid-19.

CHECKING IN
WE WOULD ASK THAT WHEN ARRIVING AND COMING TO RECEPTION TO CHECK IN THAT ONLY 1 PERSON, PREFERABLY THE NAMED PERSON, WHO MADE THE BOOKING, COMES IN WITH THE REQUIRED INFORMATION. PLEASE DO DON’T BRING THE WHOLE FAMILY IN TO RECEPTION; AS MUCH AS WE’D LOVE TO SEE YOU ALL WE DON’T HAVE THE SPACE TO KEEP PEOPLE SOCIALLY DISTANT.
WE WOULD ASK THAT ANY PAYMENTS ARE MADE ON A CREDIT OR DEBIT CARD WHENEVER POSSIBLE AND TO USE THE CONTACTLESS OPTION IF POSSIBLE ( CARD PAYMENTS CAN BE UP TO £45, BUT APPLE PAY HAS NO LIMIT) WE WILL HAVE HAND SANITISER FOR YOU TO USE AND WILL WIPE DOWN OUR CHIP & PIN TERMINAL AFTER EACH USE.
PITCHES
WE WOULD REMIND PEOPLE THAT THIS YEAR MORE THAN EVER, NOT TO OVER CROWD THEIR PITCH AND TO ENSURE ONLY 1 UNIT PER PITCH. YOU WILL NOT BE PERMITTED TO HAVE ANY VISITORS OR TO ADD ANY EXTRA PEOPLE ON TO YOUR BOOKING THIS YEAR IN ORDER TO KEEP THE NUMBER OF PEOPLE ONSITE DOWN TO A MANAGEABLE LEVEL AND NOT PUT A STRAIN ON THE FACILITIES. YOU MUST ENSURE THAT YOU DON’T WALK ACROSS OR THROUGH SOMEONE ELSE’S PITCH.
SURF HIRE
PLEASE NOTE THAT WE WON’T BE OPERATING OUR USUAL WETSUIT AND SURF BOARD HIRE THIS SUMMER AS WE FELT THIS WAS TOO GREATER RISK TO HAVE PEOPLE SHARING WETSUITS AND EQUIPMENT. IF YOU NEED ANY SURF EQUIPMENT YOU’RE SURE TO GET A GREAT DEAL DOWN IN THE NEW ANNS COTTAGE SURF CENTRE IN POLZEATH, OR ALTERNATIVELY YOU CAN ORDER ONLINE BEFORE YOUR HOLIDAY AT WWW.ANNSCOTTAGE.COM